← Find CoLab

Privacy Policy

Last updated: 17 September 2026

Find CoLab (findcolab.com) is operated by Kylie Kelly, a sole trader based in Australia. This policy explains what personal information we collect, why, and what your rights are. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information we collect

When you use Find CoLab, we collect:

  • Account information - your name and email address.
  • Profile information - title, bio, niche, website, audience size (email list and Instagram followers), profile photo, and the types of collaboration you're open to.
  • Content you create - opportunities you post, applications you submit, messages you send other members, and community feed posts and comments.
  • Payment information - if you subscribe to a paid plan, Stripe processes your card details directly. We never see or store your full card number.
  • Usage information - basic technical data like IP address and browser type, collected automatically when you use the site.

2. How we use it

  • To run the core service - showing your profile in the Directory, matching you with relevant opportunities, and letting you message other paid members.
  • To send transactional emails - application confirmations, new-match alerts, deadline reminders, and messages from other members.
  • To process payments and manage your subscription.
  • To keep the platform safe - investigating breaches of our Terms, preventing spam and abuse.
  • To improve Find CoLab - understanding how the product is used.

If you tick the box at signup to receive Find CoLab tips and updates, we store that choice and add your name and email to our email provider (Flodesk) so we can send them. You can unsubscribe from any of those emails at any time, or email hello@kyliekelly.com.

If you join through a friend's referral link, we record who referred you so they can be rewarded when you subscribe to a paid plan.

3. Cookies

We use essential cookies to keep you signed in and to remember basic preferences. We don't currently use advertising or cross-site tracking cookies. If we add analytics or marketing cookies in future, we'll update this policy and ask for your consent where the law requires it.

The home page includes a walkthrough video hosted by Vimeo, which may set its own cookies when you play it. We count visits to Find CoLab using Vercel Web Analytics, which doesn't use cookies or follow you across other sites. If you arrive through a tagged link (for example from our community or an email), we note where you came from and save that with your account if you sign up, so we can tell which channels are working.

On our public home page we may show a small notification such as “Sarah from Sydney just joined Find CoLab”. It shows only your first name and the city taken from your timezone, and only once your profile is complete. Email hello@kyliekelly.com and we'll take you off it.

4. Who we share it with

We don't sell your personal information. We share it only with:

  • Other members, where you've chosen to make it visible - your Directory profile, your applications to a host, your messages, and your community feed posts.
  • Service providers who help us run Find CoLab: Stripe (payments), Supabase (database and file storage), Vercel (hosting), and Resend (transactional email) - each only has access to what it needs to do its job.
  • Authorities, if we're required to by law.

5. Public application pages

If you submit an application through a host's public application link without a Find CoLab account, the name, email, and other details you provide are shared with that host so they can review your application and contact you. They're not published anywhere else on the platform.

6. Data storage and security

Your data is stored with Supabase, with industry-standard access controls (row-level security) restricting who can see what. No system is 100% secure, but we take reasonable steps to protect your information from unauthorised access, loss, or misuse.

7. Data retention

We keep your information for as long as your account is active, plus a reasonable period after in case you come back or where we need to for legal, accounting, or dispute-resolution reasons. If you'd like your account and data deleted sooner, email us and we'll action it.

8. Your rights

Under Australian privacy law, you can ask us to:

  • access the personal information we hold about you;
  • correct it if it's wrong or out of date; and
  • delete your account and associated data.

Email hello@kyliekelly.com to make a request. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au). If you're in the EU or UK, you have equivalent rights (including data portability) under the GDPR - the same contact details apply.

9. Children's privacy

Find CoLab is for people 18 and over. We don't knowingly collect information from anyone under 18.

10. International users

Find CoLab is based in Australia, and our service providers may store or process data overseas (for example, on servers operated by Supabase or Vercel). By using Find CoLab, you understand your information may be transferred outside your own country.

11. Changes to this policy

We may update this policy from time to time. If we make a material change, we'll let you know by email or a notice in the app.

12. Contact

Questions about this policy, or want to exercise your privacy rights? Email hello@kyliekelly.com.